Onboarding, Identity & KYC
Streamline customer onboarding with automated identity verification and compliance
Transform how you onboard customers with digital-first identity verification, document collection, and compliance screening. Reduce friction while maintaining regulatory compliance across individual and business customer types.
Who This Solution Is For
We believe in honest qualification. This solution is designed for specific use cases—not everything.
Designed For
- Financial institutions digitizing customer onboarding
- Fintechs requiring fast, compliant customer acquisition
- Banks modernizing KYC and due diligence processes
- Payment providers needing merchant verification
- Any regulated entity with customer identification requirements
Not Designed For
- Non-regulated businesses without KYC requirements
- One-time verification without ongoing monitoring needs
- Physical-only verification processes
What You Can Launch
Concrete use cases enabled by this solution—focused on outcomes, not features.
Digital Customer Onboarding
End-to-end digital registration with identity verification and instant account activation.
Business & Corporate KYC
Complex entity verification including beneficial ownership and corporate structure validation.
Tiered KYC Programs
Progressive verification allowing basic access with full verification for higher limits.
Ongoing Monitoring & Refresh
Continuous customer screening and periodic KYC refresh workflows.
Agent-Assisted Verification
Hybrid flows combining digital verification with in-person validation where required.
Core Capabilities
Key capabilities grouped by responsibility area—what this solution enables for your business.
Customer-Facing Capabilities
- Self-service identity document capture
- Biometric verification (face match, liveness)
- Digital form completion and e-signatures
- Application status tracking
Operational & Control Capabilities
- Automated document verification
- Watchlist and sanctions screening
- Manual review and exception handling
- Risk-based verification routing
Settlement & Lifecycle
- KYC record management and audit trails
- Periodic review and refresh scheduling
- Customer profile updates and amendments
Optional & Integration-Dependent Components
Additional capabilities that may apply depending on your specific requirements and context.
External Providers
Third-party services that can be integrated
- Identity verification providers (Onfido, Jumio, Trulioo)
- Biometric and liveness detection services
- Sanctions and PEP screening providers
- Credit bureaus for identity confirmation
Dependencies
Core infrastructure requirements
- Customer data management system
- Document storage and management
- Workflow and case management tools
Region-Specific
Geographic and regulatory considerations
- National ID verification integrations
- Local regulatory KYC requirements
- Language and document type support
KYC capabilities depend on provider availability, document support, and regulatory requirements per jurisdiction.
How This Solution Uses the Platform
Onboarding and KYC is a foundational capability that integrates with other platform products to enable compliant customer acquisition.
Security & Compliance
Security is built into every layer of this solution. Here are the key controls and compliance considerations.
View Full Security DetailsSecurity Highlights
- Encrypted storage of identity documents
- Audit trails for all verification decisions
- Data retention policy enforcement
- GDPR and data privacy compliance
- Segregated access to sensitive data
- Automated regulatory reporting
Delivery & Rollout Considerations
Our approach to implementation focuses on phased delivery and realistic scoping.
Phased Approach
KYC implementations typically start with primary customer type and verification flow, then expand to additional segments, channels, and advanced features like ongoing monitoring.
What Affects Scope
- Customer types and verification requirements
- Document types and country coverage
- Integration with verification providers
- Existing process and data migration
- Regulatory and audit requirements
Onboarding and KYC implementations require alignment with compliance and legal teams.
Ready to Explore Onboarding, Identity & KYC?
Let's discuss how this solution can support your business goals. Our team is ready to understand your requirements and explore what's possible.