Privacy Policy
This policy explains how we collect, use, and protect your personal information when you interact with our website and services.
Information We Collect
We collect information in the following ways when you interact with our website and services.
Contact Form Data
Information you provide when reaching out to us
- Name and email address
- Phone number (if provided)
- Company name and job title
- Message content and inquiry details
Analytics Data
Information collected automatically when you visit our site
- Device type and browser information
- Pages visited and time spent
- Referring website or source
- General geographic location (country/region)
Cookies & Similar Technologies
Small files stored on your device to enhance functionality
- Session cookies for site functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
Purpose of Data Collection
We collect and use your information for the following purposes.
Responding to Inquiries
To respond to your questions, requests, and communications submitted through our contact forms or other channels.
Improving Our Services
To analyze how visitors use our website and identify areas where we can enhance functionality and user experience.
Site Functionality
To ensure our website operates correctly and to remember your preferences during and between visits.
Communications
To send you information about our services, updates, or events when you have provided consent to receive such communications.
Data Sharing & Disclosure
We are committed to protecting your privacy. Here is how we handle sharing of your information.
Service Providers
We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These include hosting providers, analytics services, and email delivery platforms.
We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is not a commodity to us.
Third-Party Protections
Any third-party service providers we work with are required to protect your information and may only use it for the specific purposes for which it was shared.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests by public authorities, such as a court order or government inquiry.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy.
Contact Data
Retained only as long as necessary to respond to your inquiry and maintain our business relationship.
Analytics Data
Aggregated and anonymized where possible to protect individual privacy while providing useful insights.
Deletion
When data is no longer needed, it is securely deleted or anonymized in accordance with our data management practices.
Security Measures
We implement measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure.
Note: While we take reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is completely secure.
Access Controls
We limit access to personal information to authorized personnel who need it to perform their job functions.
Security Practices
We implement industry-standard security measures designed to protect your information from unauthorized access, alteration, or disclosure.
Monitoring
We maintain monitoring procedures to detect and respond to potential security incidents in a timely manner.
Regular Reviews
We periodically review and update our security practices to address evolving threats and maintain appropriate protections.
Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information.
Right to Access
You may request a copy of the personal information we hold about you.
Right to Correction
You may request that we correct any inaccurate or incomplete personal information.
Right to Deletion
You may request that we delete your personal information, subject to certain legal exceptions.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
We may need to verify your identity before processing your request to protect your privacy and security.
International Data Transfers
As a global organization, your information may be transferred to and processed in countries other than your country of residence.
Where We Operate
Brain Station 23 and its business units, including Fintech23, operate in multiple countries. Your data may be transferred to locations where we or our service providers maintain facilities.
Safeguards in Place
When we transfer data internationally, we implement appropriate safeguards to help ensure your information remains protected in accordance with this privacy policy.
By using our website and services, you acknowledge and consent to the transfer of your information as described in this section.
Questions About This Policy?
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us.
Privacy Inquiries
privacy@brainstation-23.comWe aim to respond to all privacy-related inquiries within a reasonable timeframe.
This policy may be updated from time to time. We encourage you to review this page periodically for the latest information on our privacy practices.