Regional Bank Digital Transformation
A comprehensive modernization of customer-facing digital services for a leading Southeast Asian regional bank.
The Challenge
The bank needed a unified digital banking platform that could operate across multiple regulatory jurisdictions while maintaining local compliance requirements. Their existing vendor solutions were inflexible and required significant customization for each market.
Our Solution
We implemented the Fintech23 digital banking platform with market-specific configurations for each jurisdiction. The modular architecture allowed the bank to share core infrastructure while maintaining localized product offerings and compliance workflows.
Key Outcomes
Unified platform operating across three Southeast Asian markets
Reduced time-to-market for new products from 6 months to 6 weeks
Centralized compliance monitoring with market-specific rule engines
Customer onboarding time reduced from days to under 15 minutes
Technical Implementation
A closer look at the architecture and modules deployed for this solution.
Products Used
- Ledger & Account Management
- Customer Identity & KYC
- Payments & Transaction Orchestration
- Product Configuration & Pricing
- Audit & Compliance
Timeline
Completed in 9 months