High-Scale Mobile Wallet
Empowering financial inclusion with a robust mobile money platform serving millions in East Africa.
The Challenge
The operator needed a wallet platform that could scale to millions of users, integrate with their existing USSD and mobile app channels, and support an extensive agent network for cash-in/cash-out operations.
Our Solution
We deployed the Fintech23 wallet platform with optimized transaction processing for high-volume, low-value payments. The solution included a complete agent management module and integration with the national mobile money interoperability scheme.
Key Outcomes
Platform processing 500K+ transactions daily with 99.9% uptime
Agent network of 15,000+ locations onboarded within 6 months
Fraud detection system blocking suspicious transactions in real-time
Customer support ticket volume reduced through self-service features
Technical Implementation
A closer look at the architecture and modules deployed for this solution.
Products Used
- Ledger & Account Management
- Merchant & Agent Management
- Payments & Transaction Orchestration
- Risk & Fraud Controls
- Operations & Reconciliation
Timeline
Completed in 6 months