High-Scale Mobile Wallet
Empowering financial inclusion with a robust mobile money platform serving millions in East Africa.
- Region
- East Africa
- Deployment
- Managed Cloud
- Go-live
- 6 months
The challenge
What stood in the way
The operator needed a wallet platform that could scale to millions of users, integrate with their existing USSD and mobile app channels, and support an extensive agent network for cash-in/cash-out operations.
Constraints
- USSD session timeout constraints required optimized transaction flows
- Agent float management required careful liquidity planning
- Network connectivity in rural areas necessitated offline-capable design patterns
The solution
A modular solution map
We deployed the Fintech23 wallet platform with optimized transaction processing for high-volume, low-value payments. The solution included a complete agent management module and integration with the national mobile money interoperability scheme.
Modules deployed
- Ledger & Account Management
- Merchant & Agent Management
- Payments & Transaction Orchestration
- Risk & Fraud Controls
- Operations & Reconciliation
Implementation & architecture
How it came together
Delivered in 6 months.
Impact
Measurable outcomes
Platform processing 500K+ transactions daily with 99.9% uptime
Agent network of 15,000+ locations onboarded within 6 months
Fraud detection system blocking suspicious transactions in real-time
Customer support ticket volume reduced through self-service features
See how this maps to your roadmap
Talk through your requirements with our team and explore a tailored path.